FAQ
Prints & Paper Quality
What sizes are available?
All fine art prints are available in the following sizes: 5″×7″, 8″×10″, 11″×14″, 16″×20″, and 24″×36″. If you need a custom size, reach out at benjamin@benjaminhuddleston.com and we'll do our best to accommodate.
What kind of paper are the prints on?
All prints are produced on premium 10 mil luster photo paper with a partly glossy, partly matte finish. This gives each print exceptional color depth and detail while reducing glare — ideal for framing and display.
Are the prints ready to frame?
Yes. All prints arrive rolled in a protective tube and are sized to fit standard frames available at most home goods stores.
Do the prints include a frame?
Frames are not included. We recommend checking IKEA, Target, or Amazon for affordable standard-size frames that work great with our prints.
Shipping & Delivery
How long does delivery take?
Every order goes through two stages before it arrives at your door:
- Fulfillment: 2–5 business days to print, pack, and prepare your order
- Shipping transit: 3–5 business days for standard domestic delivery within the USA
In total, most orders arrive within 5–10 business days from the date of purchase. You'll receive a tracking number by email as soon as your order ships.
How are prints packaged?
Every print is carefully rolled and shipped in a rigid protective tube to ensure it arrives in perfect condition — no creases, no bends.
Is express shipping available?
At this time we only offer standard shipping on all orders. Most orders arrive within 5–10 business days. If you have a time-sensitive order, feel free to reach out at benjamin@benjaminhuddleston.com and we'll do our best to help.
Is free shipping available?
Yes! All orders over $75 qualify for free standard shipping — no code needed, it's applied automatically at checkout.
Do you ship internationally?
Not at this time. We currently ship within the USA only. International shipping may be available in the future — sign up for our email list to be notified.
Returns & Exchanges
What is your return policy?
Because all prints are made to order, we don't accept returns or exchanges unless the item arrives damaged or defective. If your order arrives damaged, email us at benjamin@benjaminhuddleston.com within 7 days of delivery with a photo of the damage and we'll make it right.
My print arrived damaged — what do I do?
Email benjamin@benjaminhuddleston.com with your order number and a photo of the damage within 7 days of delivery. We'll send a replacement at no charge.
Discounts & Promotions
Do you offer bundle discounts?
Yes! Save when you buy multiple prints:
• Buy 3 or more prints — use code BUNDLE3 for 10% off
• Buy 5 or more prints — use code BUNDLE5 for 20% off
Is there a welcome discount for new customers?
Yes — sign up for our email list and receive WELCOME10 for 10% off your first order.
Are there any current promotions?
Yes! Through August 31st, 2026, use code SUMMER15 for 15% off all Nature & Landscape prints.
Gift Cards
Do you sell gift cards?
Yes! BDH Photography Gift Cards are available in $10, $25, $50, and $100 denominations. They never expire and can be used on any product in the store — prints, apparel, accessories, or a portrait session.
How are gift cards delivered?
Gift cards are delivered digitally via email immediately after purchase.
Portrait Sessions
How do I book a portrait session?
You can purchase a portrait session directly from the store, or reach out at benjamin@benjaminhuddleston.com to discuss availability, locations, and what to expect. Sessions are candid and natural — no stiff poses or forced smiles.
What's included in a portrait session?
Every session includes professional photography by Benjamin Huddleston and an edited digital gallery delivered after the session. Flexible scheduling to fit your timeline.
Where are portrait sessions held?
Sessions can be held at a location of your choice — outdoor settings, urban environments, or anywhere that feels right for you. Get in touch to discuss options.
Still Have Questions?
Email us anytime at benjamin@benjaminhuddleston.com — we read every message and will get back to you as soon as possible.